Oracle Enterprise Manager 1.0.4.0.0 User Manual download pdf (Page 4)

Navigating from HP Service Manager to Enterprise Manager ................................................... 3-8

4 Using Out-of-Box Templates

Out-of-Box HP Service Manager Templates ....................................................................................... 4-1

Reading and Mapping Ticket Templates............................................................................................. 4-1

Customizing Ticket Templates .............................................................................................................. 4-5

A Enabling SSL for HTTPS

Generating and Importing a Certificate Request.............................................................................. A-1

Installing and Configuring SSL ........................................................................................................... A-1

Adding Signed Certificates to Wallet Manager................................................................................. A-1

B Preventing HP Service Manager Update Issues

Index

1 2 3 4 5 6 7 8 9 ... 37 38

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Oracle Enterprise Manager 1.0.4.0.0 User Manual Page 4